Consider the parable of the starfish. In it, starfish get stranded on a seashore. To prevent them from getting bleached by the sun, a young woman starts picking up the starfish one by one and throwing them back into the ocean. A cynical onlooker points out the countless starfish on the seashore and says, “You cannot possibly make a difference!” The defiant young girl picks another starfish and flings it back into the water, saying, “Well, I made a difference to that one!” This story wonderfully captures the zeal of the action-oriented optimist, a person who does what she can instead of worrying about what lies beyond her grasp.
In my imagination, the rescued starfish get beached again five minutes later. In my imagination, it is possible to teach the ocean to treat the starfish better.
The train was ten minutes away from the destination station. A six-year-old boy wanted to urinate. “Bring his slippers!” his mother beseeched the father, pointing to the wet, mucky toilet floor. “Just let him stand outside and pee into the toilet,” the father replied, wanting to save himself a slipper hunt in the middle of disembarkation stress. And that’s how it unfolded, with a new generation indoctrinated into, shall we say, unhelpful behaviour.
From a couple of feet away, I felt tempted to let loose my outrage. I felt certain that I had moral high ground as well as privilege on my side. I could cut this lower-middle-class father down to size in front of his child and wife. More so because I was a physical heavyweight, he was bantam at best. But a question plaguing me for months now stopped me. The question being: do I have the right to punch down when I claim inability to punch up?
Here, punching up would be making the Indian Railways accountable for the many deliberate and incompetent lapses that I have witnessed during this and other journeys. What stops me is the certainty that doing so will make me squander time, effort, and emotions. And at the end of the ordeal, I will realise, yet again. that my voice, my angst, matters not a whit to any government in this country. The reason I had reached this cynical conclusion were two recent attempts to interface with government bodies.
One was to do with a Company-Owned Company-Operated Indian Oil outlet. On a particular morning, a morning refuel of 200 rupees had failed to cover less than 35kms on my bike. Convinced that I had been given less fuel, I tried to speak to the outlet which punched keys on a console, told me I was mistaken and marched me off. I went to the Indian Oil website to find that the outlet was not even listed – complaining against it became more difficult. A spike of cortisol and a couple of hours later, I had somehow filed the complaint. I received a curt message two days later that everything was in order. No option to reopen the complaint, no call to enquire whether I had evidence to back my claim. The “Go ^%#* yourself” in the message was as implicit as it was loud.
A month later, many agitated citizens of my apartment complex, me included, tried to stop the burning of mounds of garbage in our neighbourhood. The summer air had thickened with smog; the average March AQI in the city was in the 120-140 range and we felt like we were halfway to Delhi. But the BBMP (Bruhat Bengauluru Mahanagar Palike) claimed they were as helpless as us. The contractor was to blame, or it was the fault of HMT (which apparently had independent jurisdiction in one part of the neighbourhood). I accompanied fellow residents to beg HMT officials to stop the practice. They promised action with unctuous ease and promptly stopped responding to our messages and calls when the burning continued unabated. The fire department did not intervene and the cops claimed that they cannot enter HMT to take action, as if we were talking about a militarised zone. Trying to involve local politicians and high-ranking bureaucrats did nothing to alter the situation either.
The first example dealt with the union government, the second the state government and they align with different political parties. What I am describing is political, but agnostic of political affiliations. Through these experiences I learnt, a little too inevitably for my liking, that punching up requires Herculean stamina. The kind that Dr Sivaranjani Santosh exhibited as she battled for eight long years to force sugary drink manufacturers to stop mislabelling their product “ORS”. This struggle should ideally have been a perfunctory rejection by the FSSAI because these drinks could worsen dehydration, cause spikes in sodium levels and other biological malfunctions. In short, this 8-year ordeal should have been an email!
There are other such stories, but not many of them. It is way too difficult to fight the government, and it is becoming increasingly more difficult as the judiciary becomes more aligned with the legislative and statutes such as the RTI that offer transparency weaken. Moreover, in this current political climate, activists have to additionally endure demeaning labels – they can be termed anti-national, difficult, psychologically damaged and more by a large portion of the society whose very interests they are attempting to represent. In the eyes of the public, they tend to become the rare discordant note in our pliant orchestra. Being an activist today is challenging.
But what has become easy, acceptable and melodious is the shaming of citizens who exhibit poor civic sense.
Like the man who rides his bike down the footpath and is boldly accosted by an elderly lady. Laudable, meme worthy, sure. But what about ensuring better urban planning that disallows this option, like ensuring uninterrupted steep ridges on the edge of every footpath?
The person who is mocked for parking in a no-parking zone. The post is cathartic to look at and like. But do we ask whether the government provided sufficient parking options to render this behaviour becomes redundant?
Residents throwing their garbage willy-nilly are ripe for our ridicule. But do we also check if they have been given the infrastructure to dispose off the garbage in a responsible manner?
If we must shame these people, fine, let’s do that. Maybe some of us will refuse our civic responsibilities irrespective of the infrastructure created for us and such amongst us deserve shaming. The trouble is that we stop there and go no further. When it’s time to graduate from soft targets to hard ones, we stop cold in our tracks. We instinctively respect the no-go territory of questioning the government.
If this is because we are slowly learning to demand, and that we will one day similarly shame our governments for failing us, then I’m on board. I will happily watch this kindergarten level of activism and wait for the Ph.D. level when the Prime Minister’s cavalcade is blocked by citizens for bringing the city to a standstill at peak hour.
But is that where we are heading?
We see uplifting videos of North-East India, where citizens obey civic rules with admirable poise. Does it mean that they have better governance? Isn’t it possible that enhancing civic sense is only a part of the solution. Should we then behave as if it’s the whole solution?
For more context, let’s take a look at some more uplifting stories, this time from all parts of the country.
Retired cop Inderjit Singh Sidhu at the age of 88 wakes up at dawn to undertake the cleanup of Chandigarh, his city. He sweeps roads, clears drains, picks up garbage… watching videos of him doing that on social media makes me teary-eyed. He shuffles through the streets and wills his frail body to clean as much as he can. Sidhu is a stark example of a growing breed of concerned Indians who are trying to become a part of the solution.
They are removing garbage from our lakes, hills and beaches, they are sanitising and beautifying our streets, they are out there, doing whatever they can, wherever they can. Organisations like The Better India tirelessly showcase these efforts and this certainly makes bystanders sit up, take notice and feel a twinge of guilt before reclaiming their indifference. There is no doubt that these activists deserve nothing but our unfiltered awe. It is another matter that many such efforts are questioned, nullified or penalised by the government because some vague protocol was not followed. That aside, the efforts of these proactive Indians highlight one half of a citizen’s mandate – to exhibit a sense of responsibility towards the society in which they live.
Perhaps it’s now time to shift focus on the other half – the rights of citizens. The punching up, the punching of the hard target.
In a democracy, the relationship between the citizen and the government is akin to that of the parent and the child. Respectively. Contrary to first impressions, we, the citizens, are the parents. It is our job to draw boundaries around governmental behaviour, to discipline the government when required. Seen in this light, when we claim the broom, we are doing our child’s job. We are saying: I cannot stand this room being a mess, and since our child isn’t going to do the needful, the only sane option is to clean it up ourselves. The room gets cleaner. For one fleeting, sparkling moment. And tomorrow, it will be a mess again. So while the efforts of the concerned citizens are laudable, they fail to upskill this intransigent 79-year-old adolescent called Indian Democracy. The adolescent is already slapping us around. What will happen when this adolescent attains full adulthood?
Having grown up without real responsibilities, the adolescent responds to disciplinary attempts with rebellion. If we give in, we transform ourselves from parents to hostages.
A few years ago, when I was researching noteworthy philanthropists for a ghostwriting assignment, I came across only one who was funding activism to take on the government. The rest of the philanthropists were taking the pragmatic route of appeasing, cajoling, literally mollycoddling the government so that important philanthropic projects will be supported. Or least won’t be shot down. It occurred to me that even the strongest voices of civil society – and billionaire philanthropists do belong to this category – must acknowledge the post-independent caste system in which the neta-babu are de facto brahmins whose shadows cannot be crossed. Can these “brahmins” now be reminded who’s supposed to be in charge?
If the Mahatma were alive today, he would suggest non-cooperation. He would insist that we publicly defy the laws of a government that refuses to treat us well. He might have asked us to withhold taxes!
Even if a few Indians are brave enough to do this, none of us has the magnetic pull to make this a scalable protest. But we might be able to resonate with something else he said with respect to non-cooperation. He told the mighty British Empire, and I’m paraphrasing, “In the end, you will walk out, because 1 lakh Englishmen simply cannot control 35 crore Indians if those Indians refuse to cooperate.”
Well, there are more than a lakh collectively operating the government machinery today. And they are our own people, and we don’t want them to walk out. We just want them to behave like disciplined children. And there are 140+crores of people today to make that demand.
NOTA will be a good starting point. To ensure that a fresh transfusion of blood into the adolescent isn’t adulterated with toxins and diseases.
We can also take some comfort in the fact that mass protests by farmers halted the Farm Bills in their tracks. Their resistance should inspire one even if one believes in the merit of these Farm Bills.
And for a brief, gleaming moment in 2011, Anna Hazare made activism a nearly mainstream phenomenon. I happened to be on an assignment in New Delhi back then, and I visited in Jantar Mantar for a couple of hours, breathing in the aroma of roused souls. Like many, I began to believe that the nation was turning a corner. The series of events that followed snuffed that belief. As a result, our collective cynicism perhaps became even more deeply entrenched.
Making the government accountable is hard, perhaps the hardest task in today’s India. But it becomes infinitely easier when a billion people do it at the same time. The first step is to believe that this adolescent can be reined in. The second step is to rig elections in our favour with NOTA. The third is to accept that while democracy shows blips of life during elections, it breathes deeply and fully in between elections. So we ask questions. We demand actions. And we do this so persistently that the impossible comes within reach.
That’s my pipe dream. What’s yours?







