Consider
the parable of the starfish. In it, starfish get stranded on a seashore. To
prevent them from getting bleached by the sun, a young woman starts picking up
the starfish one by one and throwing them back into the ocean. A cynical
onlooker points out the countless starfish on the seashore and says, “You
cannot possibly make a difference!” The defiant young girl picks another
starfish and flings it back into the water, saying, “Well, I made a difference
to that one!” This story wonderfully captures the zeal of the action-oriented optimist,
a person who does what she can instead of worrying about what lies beyond her
grasp.
In
my imagination, the rescued starfish get beached again five minutes later. In
my imagination, it is possible to teach the ocean to treat the starfish better.
The
train was ten minutes away from the destination station. A six-year-old boy
wanted to urinate. “Bring his slippers!” his mother beseeched the father,
pointing to the wet, mucky toilet floor. “Just let him stand outside and pee
into the toilet,” the father replied, wanting to save himself a slipper hunt in
the middle of disembarkation stress. And that’s how it unfolded, with a new
generation indoctrinated into, shall we say, unhelpful behaviour.
From
a couple of feet away, I felt tempted to let loose my outrage. I felt certain
that I had moral high ground as well as privilege on my side. I could cut this
lower-middle-class father down to size in front of his child and wife. More so
because I was a physical heavyweight, he was bantam at best. But a question
plaguing me for months now stopped me. The question being: do I have the right
to punch down when I claim inability to punch up?
Here,
punching up would be making the Indian Railways accountable for the many
deliberate and incompetent lapses that I have witnessed during this and other
journeys. What stops me is the certainty that doing so will make me squander
time, effort, and emotions. And at the end of the ordeal, I will realise, yet
again. that my voice, my angst, matters not a whit to any government in this
country. The reason I had reached this cynical conclusion were two recent
attempts to interface with government bodies.
One
was to do with a Company-Owned Company-Operated Indian Oil outlet. On a
particular morning, a morning refuel of 200 rupees had failed to cover less
than 35kms on my bike. Convinced that I had been given less fuel, I tried to
speak to the outlet which punched keys on a console, told me I was mistaken and
marched me off. I went to the Indian Oil website to find that the outlet was
not even listed – complaining against it became more difficult. A spike of
cortisol and a couple of hours later, I had somehow filed the complaint. I
received a curt message two days later that everything was in order. No option
to reopen the complaint, no call to enquire whether I had evidence to back my
claim. The “Go ^%#* yourself” in the message was as implicit as it was loud.
A
month later, many agitated citizens of my apartment complex, me included, tried
to stop the burning of mounds of garbage in our neighbourhood. The summer air
had thickened with smog; the average March AQI in the city was in the 120-140
range and we felt like we were halfway to Delhi. But the BBMP (Bruhat
Bengauluru Mahanagar Palike) claimed they were as helpless as us. The
contractor was to blame, or it was the fault of HMT (which apparently had
independent jurisdiction in one part of the neighbourhood). I accompanied
fellow residents to beg HMT officials to stop the practice. They promised
action with unctuous ease and promptly stopped responding to our messages and
calls when the burning continued unabated. The fire department did not
intervene and the cops claimed that they cannot enter HMT to take action, as if
we were talking about a militarised zone. Trying to involve local politicians
and high-ranking bureaucrats did nothing to alter the situation either.
The
first example dealt with the union government, the second the state government
and they align with different political parties. What I am describing is
political, but agnostic of political affiliations. Through these experiences I
learnt, a little too inevitably for my liking, that punching up requires
Herculean stamina. The kind that Dr Sivaranjani Santosh exhibited as she
battled for eight long years to force sugary drink manufacturers to stop mislabelling
their product “ORS”. This struggle should ideally have been a perfunctory
rejection by the FSSAI because these drinks could worsen dehydration, cause
spikes in sodium levels and other biological malfunctions. In short, this
8-year ordeal should have been an email!
There
are other such stories, but not many of them. It is way too difficult to fight
the government, and it is becoming increasingly more difficult as the judiciary
becomes more aligned with the legislative and statutes such as the RTI that
offer transparency weaken. Moreover, in this current political climate,
activists have to additionally endure demeaning labels – they can be termed
anti-national, difficult, psychologically damaged and more by a large portion
of the society whose very interests they are attempting to represent. In the
eyes of the public, they tend to become the rare discordant note in our pliant
orchestra. Being an activist today is challenging.
But
what has become easy, acceptable and melodious is the shaming of citizens who
exhibit poor civic sense.
Like
the man who rides his bike down the footpath and is boldly accosted by an
elderly lady. Laudable, meme worthy, sure. But what about ensuring better urban
planning that disallows this option, like ensuring uninterrupted steep ridges
on the edge of every footpath?
The
person who is mocked for parking in a no-parking zone. The post is cathartic to
look at and like. But do we ask whether the government provided sufficient
parking options to render this behaviour becomes redundant?
Residents
throwing their garbage willy-nilly are ripe for our ridicule. But do we also
check if they have been given the infrastructure to dispose off the garbage in
a responsible manner?
If
we must shame these people, fine, let’s do that. Maybe some of us will refuse
our civic responsibilities irrespective of the infrastructure created for us
and such amongst us deserve shaming. The trouble is that we stop there and go
no further. When it’s time to graduate from soft targets to hard ones, we stop
cold in our tracks. We instinctively respect the no-go territory of questioning
the government.
If
this is because we are slowly learning to demand, and that we will one day similarly
shame our governments for failing us, then I’m on board. I will happily watch
this kindergarten level of activism and wait for the Ph.D. level when the Prime
Minister’s cavalcade is blocked by citizens for bringing the city to a
standstill at peak hour.
But
is that where we are heading?
We
see uplifting videos of North-East India, where citizens obey civic rules with
admirable poise. Does it mean that they have better governance? Isn’t it
possible that enhancing civic sense is only a part of the solution. Should
we then behave as if it’s the whole solution?
For
more context, let’s take a look at some more uplifting stories, this time from
all parts of the country.
Retired
cop Inderjit Singh Sidhu at the age of 88 wakes up at dawn to undertake the
cleanup of Chandigarh, his city. He sweeps roads, clears drains, picks up
garbage… watching videos of him doing that on social media makes me teary-eyed.
He shuffles through the streets and wills his frail body to clean as much as he
can. Sidhu is a stark example of a growing breed of concerned Indians who are trying
to become a part of the solution.
They
are removing garbage from our lakes, hills and beaches, they are sanitising and
beautifying our streets, they are out there, doing whatever they can, wherever
they can. Organisations like The Better India tirelessly showcase these
efforts and this certainly makes bystanders sit up, take notice and feel a
twinge of guilt before reclaiming their indifference. There is no doubt that
these activists deserve nothing but our unfiltered awe. It is another matter
that many such efforts are questioned, nullified or penalised by the government
because some vague protocol was not followed. That aside, the efforts of these proactive
Indians highlight one half of a citizen’s mandate – to exhibit a sense of
responsibility towards the society in which they live.
Perhaps
it’s now time to shift focus on the other half – the rights of citizens. The
punching up, the punching of the hard target.
In
a democracy, the relationship between the citizen and the government is akin to
that of the parent and the child. Respectively. Contrary to first
impressions, we, the citizens, are the parents. It is our job to draw
boundaries around governmental behaviour, to discipline the government when
required. Seen in this light, when we claim the broom, we are doing our child’s
job. We are saying: I cannot stand this room being a mess, and since our child
isn’t going to do the needful, the only sane option is to clean it up ourselves.
The room gets cleaner. For one fleeting, sparkling moment. And tomorrow, it
will be a mess again. So while the efforts of the concerned citizens are
laudable, they fail to upskill this intransigent 79-year-old adolescent called
Indian Democracy. The adolescent is already slapping us around. What will
happen when this adolescent attains full adulthood?
Having
grown up without real responsibilities, the adolescent responds to disciplinary
attempts with rebellion. If we give in, we transform ourselves from parents to
hostages.
A
few years ago, when I was researching noteworthy philanthropists for a
ghostwriting assignment, I came across only one who was funding activism to
take on the government. The rest of the philanthropists were taking the
pragmatic route of appeasing, cajoling, literally mollycoddling the government
so that important philanthropic projects will be supported. Or least won’t be
shot down. It occurred to me that even the strongest voices of civil society –
and billionaire philanthropists do belong to this category – must acknowledge
the post-independent caste system in which the neta-babu are de facto brahmins
whose shadows cannot be crossed. Can these “brahmins” now be reminded who’s supposed
to be in charge?
If
the Mahatma were alive today, he would suggest non-cooperation. He would insist
that we publicly defy the laws of a government that refuses to treat us well.
He might have asked us to withhold taxes!
Even
if a few Indians are brave enough to do this, none of us has the magnetic pull
to make this a scalable protest. But we might be able to resonate with
something else he said with respect to non-cooperation. He told the mighty
British Empire, and I’m paraphrasing, “In the end, you will walk out, because 1
lakh Englishmen simply cannot control 35 crore Indians if those Indians refuse
to cooperate.”
Well,
there are more than a lakh collectively operating the government machinery
today. And they are our own people, and we don’t want them to walk out. We just
want them to behave like disciplined children. And there are 140+crores of
people today to make that demand.
NOTA
will be a good starting point. To ensure that a fresh transfusion of blood into
the adolescent isn’t adulterated with toxins and diseases.
We
can also take some comfort in the fact that mass protests by farmers halted the
Farm Bills in their tracks. Their resistance should inspire one even if one believes
in the merit of these Farm Bills.
And
for a brief, gleaming moment in 2011, Anna Hazare made activism a nearly
mainstream phenomenon. I happened to be on an assignment in New Delhi back
then, and I visited in Jantar Mantar for a couple of hours, breathing in the
aroma of roused souls. Like many, I began to believe that the nation was
turning a corner. The series of events that followed snuffed that belief. As a
result, our collective cynicism perhaps became even more deeply entrenched.
Making
the government accountable is hard, perhaps the hardest task in today’s India.
But it becomes infinitely easier when a billion people do it at the same time.
The first step is to believe that this adolescent can be reined in. The
second step is to rig elections in our favour with NOTA. The third is to accept
that while democracy shows blips of life during elections, it breathes deeply
and fully in between elections. So we ask questions. We demand actions. And we
do this so persistently that the impossible comes within reach.
That’s
my pipe dream. What’s yours?